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ChatHQ Refund Policy

Last Updated: March 2026

ChatHQ.ai is operated by ChatHQ Technologies Inc.

Subscription Billing

ChatHQ offers subscription plans billed either:

  • monthly
  • annually

Billing occurs at the start of each billing period.

Refunds

Payments are generally non-refundable once a billing period begins.

Refunds may be issued in limited circumstances including:

  • duplicate charges
  • billing errors
  • technical issues preventing service access

All refund requests are evaluated individually.

Subscription Cancellation

Users may cancel their subscription at any time.

Cancellation will take effect at the end of the current billing cycle.

Contact

For refund inquiries please contact:
support@chathq.ai

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