ChatHQ Refund Policy
Last Updated: March 2026
ChatHQ.ai is operated by ChatHQ Technologies Inc.
Subscription Billing
ChatHQ offers subscription plans billed either:
- monthly
- annually
Billing occurs at the start of each billing period.
Refunds
Payments are generally non-refundable once a billing period begins.
Refunds may be issued in limited circumstances including:
- duplicate charges
- billing errors
- technical issues preventing service access
All refund requests are evaluated individually.
Subscription Cancellation
Users may cancel their subscription at any time.
Cancellation will take effect at the end of the current billing cycle.
Contact
For refund inquiries please contact:
support@chathq.ai
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