Members & roles

Workspaces can have multiple members. Each member has a role that determines their permissions.

Roles

• Owner — Full control. Can delete the workspace, manage all members, and change roles. Cannot be deactivated by others. There is exactly one owner per workspace.
• Admin — Can manage members (invite, deactivate, change roles) except owners and other admins.
• Member — Can use the workspace (create assistants, view analytics, configure widget) but cannot manage members.

Inviting members

1. Go to Workspace in the sidebar.
2. Open the Members or Team section.
3. Invite by email. Invited users receive an email with a link to join.

Managing members

• Deactivate — Remove a member's access. Owners cannot deactivate themselves. Admins cannot deactivate owners or other admins.
• Activate — Restore access for a deactivated member.
• Change role — Owners and admins can change member roles (except the owner role, which cannot be transferred).

Permissions summary

• Create/edit assistants

  • Owner: ✓
  • Admin: ✓
  • Member: ✓

• Manage widget & domains

  • Owner: ✓
  • Admin: ✓
  • Member: ✓

• View analytics

  • Owner: ✓
  • Admin: ✓
  • Member: ✓

• Invite members

  • Owner: ✓
  • Admin: ✓
  • Member: ✗

• Change roles

  • Owner: ✓
  • Admin: ✓ (limited)
  • Member: ✗

• Deactivate members

  • Owner: ✓
  • Admin: ✓ (limited)
  • Member: ✗

• Delete workspace

  • Owner: ✓
  • Admin: ✗
  • Member: ✗